Contacting SISS when the Office is Closed

SISS is located on the third floor of the UC Davis International Center. Open Weekdays: 9am - 12pm & 1pm - 4pm.

SISS is closed on weekends, University Holidays and the days between Christmas and New Years. All holidays are listed on the campus Academic and Administrative Calendar. In case of an emergency when the office is closed, please contact the UC Davis Police Department at 530-752-1727. Calls will be routed to the appropriate staff member.

More information about Campus Safety and Emergency Services.

Need a travel signature on your I-20 or DS-2019?

The need for a travel signature is not usually considered an emergency. Please plan ahead when making your travel plans, and request your travel signature in advance of your departure.

If you find that you must leave the United States without a travel signature or have already left the United States, remember you will only need the travel signature when entering the country--you are free to leave any time.

Options available to you:

  • Option 1: Log on to iGlobal at and request a new I-20 or DS-2019 by filling out the form. You will have to arrange shipping. Shipping instructions will be in the approval email. We will do our best to send your document to you in time, but keep in mind that you may not receive it in time for your flight.
  • Option 2: Try entering the United States with an I-20/DS-2019 that is either unsigned, that has an expired signature, or has no signature at all. You may be allowed to enter after being issued an I-515A form. This will require that you do some additional paperwork to stay in legal status and you may want to meet with an advisor upon entering the United States. If you try this, it will be important to carry documentation confirming your purpose in the United States.
    • Students at UC Davis, for example, should carry recent transcripts and/or proof of class registration. You should be able to download some of this from SISWEB.
    • Scholars at UC Davis, for example, should email their departments to get an electronic copy of a letter explaining that they are expected back at UC Davis to continue their research/teaching on a specific date. Print out the letter to carry with you.  If you are employed by UC Davis, you can also carry employment verification, showing temporary employment.

Expect delays and to be taken to Secondary Inspection. While students and scholars may be successful using this method, keep in mind that admission to the United States is never guaranteed.